Reference

How 7abcd Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use the lobby — and exactly how we protect it.

Account data kept securebKash, Nagad, Rocket wallet data protectedNo data sold to third partiesYou can request your data any timePolicy updated when rules change

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HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use cookies and similar tracking tools to keep your session active and to remember your lobby preferences across visits. You can adjust cookie permissions through your browser settings at any time, though disabling certain cookies may affect how the platform loads on your device. Our account security relies on one-time PIN verification sent to your registered phone number — the same number linked to your bKash or Nagad wallet — so any login attempt from an unrecognised device triggers an OTP check before access is granted.

Encryption in Transit All data moving between your device and our servers — including payment details and account credentials — travels over an encrypted connection so it cannot be read in transit.

Wallet Data Boundaries We never store your bKash, Nagad or Rocket PIN. Your wallet app handles authentication independently. We only receive a transaction confirmation reference once a payment clears.

Data Retention Rules Your account data is kept while your account is active. After closure, we retain records only for the period required under applicable rules, then delete or anonymise them.

Request and Correction Rights You can request a copy of the personal data we hold, ask us to correct inaccuracies, or raise a deletion request by contacting support with your registered account email.

What We Collect and Why We Use It

7abcd Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the details you submit — your name, email address, phone number and payment method identifiers such as your bKash or Nagad wallet number. We collect this to verify your identity, process your deposits and withdrawals, and keep your account

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secure. When you browse the lobby or interact with a game, we also collect device and session data — the type of device, your IP address, and which pages you visited. This helps us detect unusual activity and keep the platform stable for everyone. If you
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contact our support team, we retain records of that exchange so we can follow up accurately. We do not store your full bKash PIN, Nagad PIN or Rocket PIN at any point — those stay inside your own wallet app. Data we hold is stored on
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servers with encryption in place. We retain account data for as long as your account is active and for a period after closure as required by applicable rules. We do not sell or rent your personal data to marketing companies. Where we share data with third-party
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service providers — for example, payment processors handling your Rocket transfer — those providers are bound by data-handling agreements. Availability of our services and the specific data obligations that apply to you depend on your local law and eligible region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH US DIRECTLY

Contact Us About Your Privacy

If you have a question about how your data is used, want to update the personal details linked to your account, or need to raise a data concern, our support team can help. Reach out through any of the channels below and mention your registered account email so we can locate your record quickly.

Common Questions About Your Privacy at 7abcd

These are the questions we hear most often about how personal data works on this platform. If your question is not here, live chat inside your account is the fastest path to a clear answer.

We collect your name, email, phone number and the wallet identifier you use — such as your bKash or Nagad number — to verify your identity and process transactions accurately.

No. Your PIN never leaves your wallet app. We receive only a transaction reference once a payment is confirmed — we do not handle or store your PIN at any stage.

Contact our support team via live chat or email, include your registered account email, and ask for a data access request. We will locate your record and respond with what we hold.

We share data only with service providers essential to running your account — such as payment processors handling Rocket transfers — and they are bound by data-handling agreements. We do not sell your data.

We retain records for the period required by applicable rules after account closure, then delete or anonymise them. The exact duration depends on local law and the eligible region you fall under.

Yes. Some updates — like your linked phone number or bKash wallet — are available directly in Account Settings. For other changes, contact support with your registered email and the correction needed.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoRocket Payout Track AccountRegister

How 7abcd Handles Your Personal Information

Data Handling, Cookies and Account Security

Contact Us About Your Privacy

Common Questions About Your Privacy at 7abcd

01 What personal data does 7abcd collect when I open an account?

02 Can 7abcd see my bKash or Nagad PIN?

03 How do I request a copy of the data 7abcd holds on me?

04 Does 7abcd share my data with other companies?

05 How long does 7abcd keep my account data after I close my account?

06 Can I update or correct the personal details linked to my account?

Privacy Policy

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