Reference

Terms and Conditions That Govern Your 7abcd Account

These terms set out the rules for opening and using your account on 7abcd — including how deposits via bKash, Nagad, and Rocket are handled, what we expect from you, and what you can expect from us.

Account eligibility rulesbKash, Nagad, Rocket wallet conditionsWithdrawal and verification stepsAccount suspension policyBangladesh-region access notice
7abcd Terms and Conditions That Govern Your 7abcd Account
HOW WE ENFORCE THESE TERMS

Account Security and Policy Commitments

We enforce these terms consistently across all accounts. Whether your wallet is bKash, Nagad, or Rocket, the same rules on verification, withdrawal eligibility, and account conduct apply. We do not make exceptions for individual accounts outside the process described here. If you believe a decision was made in error, the formal dispute path is through our email support team with your account reference included.

Wallet Verification

Every withdrawal request is matched against the wallet used for the deposit. Your bKash, Nagad, or Rocket number must match the account registration details exactly.

Account Security

Your account is protected by OTP login. Do not share your PIN or OTP with anyone. We will never ask for your wallet PIN through chat or email.

Data and Records

We retain account transaction records in line with our data policy. You can request a summary of your transaction history by contacting support with your account number.

Dispute Process

If you dispute a terms decision — a suspension, a withdrawal hold, or a wallet mismatch — submit a written query via email. We review and respond within one business day.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If anything in these terms is unclear — whether it is about your account wallet, a pending withdrawal to Nagad or Rocket, or a suspension notice — our support team can walk you through it. Reach us through the channels below. We aim to respond to terms-related queries within one business day. For urgent account issues, live chat is the fastest route.

Live Chat Open the chat widget from any page on 7abcd to ask about account terms, wallet conditions, or suspension queries in real time.
Email Support Send your terms or account question to our support address. Include your registered mobile number so we can locate your account faster.
Account Help Centre Log in and visit your account settings to find wallet verification steps, withdrawal status, and links to submit a formal terms query.

Common Questions About These Terms

These are the questions we get most often about how the terms apply to real account situations — deposits, withdrawals, wallet rules, and account access in Bangladesh.

The core account terms are the same regardless of whether you use bKash, Nagad, or Rocket. Wallet-specific processing rules from those providers also apply alongside ours.

Access depends on your local law and eligible region. You are responsible for confirming that your use of this platform is lawful where you are located before opening an account.

An account found in breach of these terms may be suspended. We will notify you through the contact details on your account and outline the steps available to you.

Withdrawals are sent back to the same wallet used for the deposit as a standard rule. Exceptions require verification through our account support team before processing.

The current version is always published on this page. Continuing to use your account after an update means you accept the new terms. Check this page if you are unsure.

Send your dispute to our email support with your registered mobile number and account reference. We aim to review and respond within one business day of receiving it.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.